including hints, tips and glitches. any hardware, software or gameplay related questions go in this forum please try and make it clear in the topic title what the content is a title such as "toy box" will not help anyone when searching for information
Are you connected to the Internet? And are they on a child's account? (Sounds silly but I remember people having issues when the parents set up additional accounts for their children and found the settings meant they couldn't download toy boxes)